A number of people have asked me about obtaining a refund for the $49 deposit they made toward service through WiredWest.
In order to fulfill the legal requirement to have funds removed from the escrow account where the deposites are now held, WiredWest must hear from you directly and in writing. Email does not satisfy this requirement.
Please mail a written, signed request to:
99 Main Street
Northampton, MA 01060
Include the name and service address used when your deposit was originally made. You should expect to receive your refund with interest within 2-3 weeks of our receiving your written request.